InsuranceCom CE

Senior Executive Conference

September 24/25, 2025

GDI Gottlieb Duttweiler Institute Ruschlikon/Zurich

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Premium Partner

The "InsuranceCom CE" Senior Executive Conference is the leading independent platform for decision makers of the insurance industry in Switzerland, Germany, Austria and Liechtenstein. The high-caliber community is composed of an exclusive circle of personally invited members of executive management, boards of directors and supervisory boards of the insurance industry, as well as top managers of relevant business partners. The focus is on informal dialogues between the executives and peers. The private conference is media-free. The University of St. Gallen (HSG) is actively involved as an expertise partner. The conference will be held bilingually in German and English with simultaneous translation.

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InsuranceCom CE-Zurich 2025

Driving Resilience, Growth and Shaping the Future of Insurance

Global Economic and Insurance Market Outlook 2026+
Balancing Efficiency, Automation and Profitable Growth
Customer Acquisition and Retention: Trust Beyond Transactions
Agentic AI will change Core Elements of the Business Model
Innovation and Future Sustainability

Jerome Jean Haegeli, Group Chief Economist of Swiss Re, will introduce the conference with a Global Economic and Insurance Market Outlook 2026+. A fragile overall economic environment and volatile geopolitical backdrop raises risks of adverse macroeconomic scenarios. Early and proactive scenario monitoring will be critical for the insurance industry.

Efficiency, cost reduction, and competitiveness are at the core. Swiss and Central European insurers are focusing on profitability, improving customer loyalty, and driving digitalization and technological transformation. Operational resilience and organizational agility are also top priorities, enabling insurers to respond flexibly and effectively to market fluctuations. Fabian Rupprecht, Group CEO, Helvetia Insurance Group, will share his assessment with you in a personal dialogue based on the challenges he has faced with the Helvetia Group.

Customer focus and personalization as growth drivers. Traditional growth paths are becoming more challenging, margins are under pressure, and disruption will continue. Anticipating customer behavior and developing suitable insurance models will be crucial. Direct, embedded, and advisory models, along with omnichannel strategies that best enable the seamless integration of digital and physical distribution channels, will prevail. In this context, the latest findings from the Swiss Insurance Monitor 2025 by ETH Zurich are also being incorporated.

‘Simplicity, transparency, and the combination of artificial and human intelligence, bringing together the best of both worlds’— will be one of the key success factors.

Innovation and Future Sustainability. In the afternoon session, we will receive an extraordinary Leaders' Insights on DeepTech and Digital Opportunities, Geopolitical Competition between States, Regulations on Data use, Artificial intelligence, future of Quantum Computing and the Threat to Digital Security from leading global group executives from IBM Research Europe, AXA Group and Zurich Insurance Group.

The InsuranceCom 2025 will once again address and discuss fundamental questions at the highest level. The participants are senior executives who have been personally invited.

The conference will be bilingual German/English (with simultaneous translation).

InsuranceCom CE-Central Europe – the platform where Senior decision-makers of the Swiss and Central Europe Insurance industry meet and exchange their experiences.